evelyn-grace-ltd

Commission (CQC) assessment - Evelyn Grace Ltd - Outstanding for Caring

Thu, 10 Sep 2026 15:58:07 GMT

Commission (CQC) assessment, which has rated Evelyn Grace Ltd as Good overall, with an Outstanding rating for Caring.

We are delighted to share the results of our latest Care Quality Commission (CQC) assessment, which has rated Evelyn Grace Ltd as Good overall, with an Outstanding rating for Caring.

For everyone at Evelyn Grace, this is something we are incredibly proud of.

As a care at home service, our work is about much more than providing practical support. It is about getting to know the people we care for, understanding what matters to them and helping them continue to live with confidence, dignity and independence in their own homes.

That is why we are particularly pleased that the CQC recognised the compassion, kindness and personal approach shown by our whole team.

Outstanding for Caring

The CQC described a strong culture of compassion at Evelyn Grace, with thoughtful, personalised care that supports people's wellbeing and quality of life.

People receiving our care described feeling safe, respected and well cared for, while relatives spoke positively about the kindness, reliability and consistency of our team.

The report also recognised something that is extremely important to us: our carers know the people they support.

That means understanding individual routines and preferences, noticing when something changes, encouraging people to maintain their independence and providing emotional support during both difficult and happy moments.

Sometimes great care is found in the smallest things - taking time to listen, sharing a laugh or a song, encouraging someone to take a walk, remembering an important occasion or simply making sure somebody knows they are not alone.

A team achievement

This result belongs to the whole Evelyn Grace team.

The CQC highlighted our caring and stable staff team, the training and support they receive and the emphasis we place on staff wellbeing and development.

Our registered managers were also recognised for their visible, hands-on approach, working alongside the team and maintaining close relationships with the people we support and their families.

We are enormously proud of the compassion, professionalism and commitment our carers demonstrate every day.

A CQC inspection provides an important independent assessment of our service, but for us the most rewarding part of the report was seeing the experiences of the people we care for reflected within it.

The feedback described relationships built on warmth, trust and respect, with people feeling listened to and involved in decisions about their own care.

That is exactly the kind of service we want Evelyn Grace to be.

Continuing to provide care we can be proud of

While we are delighted with the result, providing excellent care is something we work at every day.

We will continue listening to the people we support, their families and our staff, learning from their experiences and looking for ways to make our service even better.

To every member of the Evelyn Grace team: thank you. Your kindness, patience, professionalism and commitment have made this achievement possible.

And to the people and families who place their trust in us: thank you for allowing us to be part of your lives.

If you are looking for compassionate, personalised care at home for yourself or someone close to you, we would be very happy to talk about how Evelyn Grace can help.

And if you are looking for a rewarding career in care and would like to become part of a team recognised by the CQC as Outstanding for Caring, we would love to hear from you.

Read the full report here

If you or a loved one would like to speak to us about visiting care or live-in care at home, please get in touch with Evelyn Grace. We would be happy to talk through your needs and explain how we can help.

Evelyn Grace Wins Top 20 Home Care Provider Award 2026

Fri, 26 Jun 2026 14:38:57 GMT

Evelyn Grace Named a Top 20 Home Care Provider in South East England for the Second Year Running

We are delighted to share that Evelyn Grace has been named one of the *Top 20 Home Care Providers in South East England for 2026* by homecare.co.uk .

This is the second year in a row that Evelyn Grace has received this recognition, and it means a great deal to everyone in our team.

The homecare.co.uk Top 20 Home Care Awards are based on reviews and recommendations from the people whose opinions matter most: clients, service users, families and friends. For us, that makes this award especially meaningful.

Every day, our carers visit people in their own homes across Reading, Burghfield, Tilehurst, Mortimer, Caversham, Earley and Central Reading, helping them to remain safe, supported and comfortable in familiar surroundings.

Whether providing regular visiting care, companionship, personal support or live-in care, our team works with kindness, patience and professionalism. This award is a reflection of that daily commitment.

A thank you to our clients, families and team

Recognition like this is never just about one person. It belongs to every member of the Evelyn Grace team.

It reflects the carers who arrive with a smile, the coordinators who keep everything running smoothly, the families who place their trust in us, and the clients who welcome us into their homes.

Care that makes a difference at home

At Evelyn Grace, we understand how important it is for people to feel safe, respected and supported in their own homes.

For existing clients and their families, this award is a lovely reminder that the care being provided is recognised not only by our team, but by the wider community of people who use and review home care services.

For families who may be considering care for the first time, we hope it offers reassurance that Evelyn Grace is a trusted local provider with a strong record of compassionate, reliable home care.

Our services support people who want to remain independent at home, whether they need short visits, regular daily care, live-in care, or longer-term support as their needs change.

Proud to support families across Reading and the surrounding areas

Evelyn Grace provides home care across Reading and nearby communities, including Burghfield, Tilehurst, Mortimer, Caversham, Earley and Central Reading.

We are proud to be part of these local communities, supporting individuals and families with care that is personal, dependable and built around each client’s needs.

Thank you to everyone who has supported Evelyn Grace, shared a review, recommended our service, or trusted us to care for someone they love.

This award belongs to all of you, and to every member of our dedicated team.

Rebekah, Manager at Evelyn Grace, said:

“We are incredibly proud to receive this award for the second year running. It is a wonderful acknowledgement of the hard work, care and dedication shown by our whole team every day. We are also deeply grateful to our clients and their families for taking the time to share their experiences. Their trust means everything to us.”

A Fresh Look, the Same Heart

Sat, 28 Mar 2026 10:00:59 GMT

Our new website - a fresh look but the same heart

We’re excited to welcome you to the brand-new Evelyn Grace Ltd website, launched in April 2026.

While the look and feel may be new, what sits behind it remains exactly the same - a team of genuinely caring people, supporting clients with warmth, respect, and a real sense of connection in the place that matters most: home.

This website has been created to better reflect what Evelyn Grace is all about. Not just the services we provide, but the people behind them, and the relationships that grow through everyday care.

Because care isn’t just about routines and checklists. It’s the cup of tea made just the right way. The shared stories. The laughter in the kitchen. The quiet reassurance of a familiar face walking through the door.

To bring this to life, we recently invited local photographer Martin to spend time with our team out on their rounds. What he captured wasn’t staged or scripted - it was real life. Moments of kindness, companionship, and trust. The little things that, together, make a big difference.

You’ll see those moments throughout the new site. Our hope is that existing clients and families will recognise the warmth and dedication they experience every day. And for those discovering Evelyn Grace for the first time, we hope it offers reassurance.

Inviting someone into your home for care is a big decision. It should feel right.

At Evelyn Grace, we understand that. That’s why we take the time to build relationships, to listen, and to ensure every visit feels personal, respectful, and supportive. Our team are not only highly skilled - they are thoughtful, reliable, and genuinely invested in the wellbeing of the people they care for.

This new website is simply a window into that world.

So take a look around. Meet the team. Explore the stories. And most importantly, imagine what it could feel like to receive care that fits naturally into your life - with people you trust, in a place you love.