Testimonials

Because Care Really Should Mean Care!

Testimonials


What Our Clients Say...

"They demonstrate the true meaning of care"


“As the main carer for my mother I feel I can do this to the best of my ability because of the support we get from Evelyn Grace. They are always there to listen and advise and their team of carers are excellent. The managers go above and beyond to reassure, they are very flexible, accommodating and fun - I feel among friends. 
Care is defined as 'to attach importance to something' - to Evelyn Grace each of their clients, clients' families and team members are important and they demonstrate the true meaning of care”.
Cheryl D

"We consider them as friends"


“All the carers we have met have been very courteous and kind and we consider them as friends. We have never been let down, and as the home carer I look forward to their coming every morning”.
John G

"We would not hesitate to recommend Evelyn Grace"


“Since using Evelyn Grace we have had complete peace of mind that our mother is being cared for in a safe and compassionate way. The staff are very kind and understanding of her needs. They are very responsive when we have had to change schedules and nothing is too much trouble. We love the fact that they can take her out on social visits as well as giving care in the home. They are quick to alert us if they think there is a problem but more than competent to take the initiative as appropriate. (Having had a terrible experience with a previous care provider) We would not hesitate to recommend Evelyn Grace”.  
Wendy A

"I cannot fault their professionalism"


“I would like to say that we have been using Evelyn Grace for over 2 years. In that time they have never let us down and all of the staff are extremely courteous. Additionally they been very flexible when we have needed changes. I cannot fault their professionalism”.
Stephen W

"Their advice, care and support is invaluable to our family"


“I would wholeheartedly recommend the services of Evelyn Grace. They are super responsive to my mother-in-law’s changing needs and really seem to care about her happiness and well being. Communication is easy, open and honest. They are quick to highlight any concerns and to suggest ways in which she could be made more comfortable or independent. Their advice, care and support is invaluable to our family”.

Jane J

"Every single person associated with this company is an Angel!"


"Having had an awful experience with a previous care company, a friend recommended Evelyn Grace, explaining what a caring, compassionate and professional company it was. Evelyn Grace have now been looking after my parents for 6 months and we have not looked back! Both my parents have received such loving care, with my Mum being treated with so much dignity that my Dad has suggested that the company should be renamed "Evelyn's Angels". I wholeheartedly agree. Every single person associated with this company is an Angel!"
Deborah W

"Her team of carers, nothing short of Angels"


“In 2014, my mum was diagnosed with Motor Neurone Disease and her health deteriorated quite rapidly. My Dad, her main carer along with myself was also diagnosed with a serious illness that meant he was unable to care for my mum and so that just left me. We desperately searched for a care provider that would give my mum the dignity that her cruel illness was robbing her of.…And then I met Emma, who came to meet Dad and I at our home to see if Evelyn Grace could help. That meeting changed our lives. Emma is an extraordinary individual and her team of carers, nothing short of Angels. They provided my mum with not only the personal care she needed but offered a fantastic support to my Dad and I. Emma puts the person at the centre of everything she does and will do anything she can to accommodate what’s asked of her and her team.

Sadly, both Mum and Dad passed within months of each other but Emma and her team were there right up until the end supporting us, some had become like family. I will be eternally grateful to Evelyn Grace for the care and support they gave my family during our darkest days”. 

Justin K

"We know we made the right decision with Evelyn Grace"


“The wonderful carers at Evelyn Grace supported our mum and our whole family as she battled with Lewy Body dementia. All the carers who looked after mum were kind, compassionate and treated her with great dignity. We started with two visits a day but moved up to three as mum needed more support. The whole team at Evelyn Grace was incredibly responsive to her needs and nothing was too much trouble. Mum liked every single carer and looked forward to their visits as they her helped her to live her life as independently as possible.
Entrusting the care of your mum to other people is a huge decision but we know we made the right decision with Evelyn Grace. I would not hesitate to recommend them”.

Charlotte W
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